Form 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): March 10, 2015

 

 

AMERICAN INTERNATIONAL GROUP, INC.

(Exact name of registrant as specified in its charter)

 

 

 

Delaware   1-8787   13-2592361

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

175 Water Street

New York, New York 10038

(Address of principal executive offices)

Registrant’s telephone number, including area code: (212) 770-7000

 

(Former name or former address, if changed since last report.)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


Section 7 — Regulation FD

 

Item 7.01. Regulation FD Disclosure.

American International Group, Inc. (the “Company”) is furnishing the Investor Presentation, dated March 10, 2015, attached as Exhibit 99.1 to this Current Report on Form 8-K (the “Investor Presentation”), which the Company may use from time to time in presentations to investors and other stakeholders. The Investor Presentation will also be available on the Company’s website at www.aig.com.

Section 9 — Financial Statements and Exhibits

 

Item 9.01. Financial Statements and Exhibits.

 

  (d) Exhibits.
99.1 Investor Presentation dated March 10, 2015 (furnished and not filed for purposes of Item 7.01).


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

AMERICAN INTERNATIONAL GROUP, INC.

(Registrant)

Date: March 10, 2015 By:

/s/ James J. Killerlane III

Name: James J. Killerlane III
Title: Associate General Counsel and Assistant Secretary


EXHIBIT INDEX

 

Exhibit
No.
   Description
99.1    Investor Presentation dated March 10, 2015 (furnished and not filed for purposes of Item 7.01).
EX-99.1
American International Group, Inc.
Investor Presentation
Fourth Quarter 2014
March 10, 2015
Exhibit 99.1


2
Cautionary Statement Regarding
Forward Looking Information
This document and the remarks made within this presentation may include, and officers and representatives of American International Group, Inc.
(AIG)
may
from
time
to
time
make,
projections,
goals,
assumptions
and
statements
that
may
constitute
“forward-looking
statements”
within
the
meaning
of
the
Private
Securities
Litigation
Reform
Act
of
1995.
These
projections,
goals,
assumptions
and
statements
are
not
historical
facts
but
instead represent only AIG’s belief regarding future events, many of which, by their nature, are inherently uncertain and outside AIG’s control. 
These projections, goals, assumptions and statements include statements preceded by, followed by or including words such as “believe,”
“anticipate,”
“expect,”
“intend,”
“plan,”
“view,”
“target”
or “estimate”. It is possible that AIG’s actual results and financial condition will differ, possibly
materially, from the results and financial condition indicated in these projections, goals, assumptions and statements. Factors that could cause
AIG’s actual results to differ, possibly materially, from those in the specific projections, goals, assumptions and statements include: changes in
market conditions; the occurrence of catastrophic events, both natural and man-made; significant legal proceedings; the timing and applicable
requirements of any new regulatory framework to which AIG is subject as a nonbank systemically important financial institution and as a global
systemically important insurer; concentrations in AIG’s investment portfolios; actions by credit rating agencies; judgments concerning casualty
insurance underwriting and insurance liabilities; judgments concerning the recognition of deferred tax assets; and such other factors discussed in
Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) in AIG’s Quarterly Report on Form
10-Q for the quarterly periods ended September 30, 2014, June 30, 2014 and March 31, 2014 and in Part I, Item 1A. Risk Factors and Part II, Item
7. MD&A in AIG’s Annual Report on Form 10-K for the year ended December 31, 2014.
AIG is not under any obligation (and expressly disclaims any obligation) to update or alter any projections, goals, assumptions or other statements,
whether
written
or
oral,
that
may
be
made
from
time
to
time,
whether
as
a
result
of
new
information,
future
events
or
otherwise.
This
document
and
the remarks made orally may also contain certain non-GAAP financial measures. The reconciliation of such measures to the most comparable
GAAP
measures
in
accordance
with
Regulation
G
is
included
in
the
Fourth
Quarter
2014
Financial
Supplement
available
in
the
Investor
Information
section of AIG's corporate website, www.aig.com, as well as in this presentation.
Note:
Information
included
in
the
presentation
is
as
of
December
31,
2014,
unless
otherwise
indicated.


3
Balancing Growth, Profitability and Risk to Increase Long-term Intrinsic Value
AIG Today
Global
Insurance
Franchise
Expansive
global
footprint
with
operations
in
over
100
countries
and
jurisdictions
Diversification across products and geographies
Customer focus
Value Based
Metrics
Risk Adjusted Profitability and Value of New Business
Information driven underwriting approach
Debt retirements deliver incremental economic value
Balance
Sheet
Strength
Business mix shift to less capital intensive lines
Optimizing economic return on non-core assets
Managing capital for sustained strength and stability


4
To Deliver Sustainable ROE At or Above Our Cost of Capital
* General operating expenses, operating basis (see non-GAAP measures in appendix).
Financial Objectives
Key Metric
Annual Targets
Through 2017
Outlook and Key Levers for Improvement
ROE, ex.
AOCI and DTA
~50+ bps increase
Baseline of 7.4% ROE, normalized for CATs and
alternative returns
Expense efficiencies and capital return are key levers
for improvement
10+% ROE remains the long term objective
Expense
Management
3–5%
reduction in
net expense*
Simplification of processes and organizational structure
Execution and discipline on strategic projects
New initiatives to be funded from GOE savings
Book Value
Per Share, ex.
AOCI and DTA
10+% growth
Balanced capital deployment
Non-core assets contribute to capital flexibility over time
Disciplined risk appetite for new business and acquisitions
Announced $2.5 billion share repurchase authorization in
February 2015


5
Consistent Value Creation for Shareholders
Book Value Per Share Growth
Book Value Per Share
$39.57
$45.30
$52.12
$58.23
$3.42
$8.51
$4.34
$7.71
$10.54
$12.57
$12.16
$11.75
$53.53
$66.38
$68.62
$77.69
Dec. 31, 2011
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2014
BVPS, Ex. AOCI & DTA
AOCI
DTA


6
Total Operating Revenue of $61.0 Billion for FY 2014
Note: Percentages computed based on total AIG operating revenues.
1) Includes consolidation, eliminations and other adjustments.
AIG –
A Diverse Customer-Focused Operating Platform
Commercial Insurance
FY 2014 Operating Revenue
$28.8 Billion, 47%
Consumer Insurance
FY 2014 Operating Revenue
$28.5 Billion, 47%
Corporate and Other
FY 2014 Operating Revenue
$3.7 Billion¹, 6%
Property Casualty
41%
Mortgage Guaranty
2%
Institutional Markets
4%
Retirement
16%
Life
11%
Personal Insurance
20%


7
($ in Billions)
Market capitalization data from Bloomberg as of year ended December 31.
1) Represents shares purchased from the Department of Treasury.
AIG –
Returning Capital to Stakeholders
Legacy debt reductions
decreased net annual
interest expense by over
$500
million since 2012
$2.5 billion share
repurchase authorized in
February 2015
$6–$7 billion in potential
share repurchases and
shareholder dividends for
2015, ex. potential
monetization of non-core
assets
Stable cash flows from
operating companies
1
$13.0
$13.6
$18.5
$3.3
$6.5
$0.3
$1.0
$13.0
$17.2
$26.0
$52.1
$74.7
$77.1
$0
$10
$20
$30
$40
$50
$60
$70
$80
$0
$5
$10
$15
$20
$25
$30
$35
2012
Cumulative
2012–2013
Cumulative
2012–2014
Share Repurchases
Liability Management, Net
Dividends
Market Capitalization
Note: Liability management amounts exclude activities related to the Direct Investment book.


8
Note: Refer to Appendix included herein for Non-GAAP reconciliations.
1) Ratio of financial and hybrid debt to total capital.
AIG Consolidated Balance Sheet Selected Highlights
($ in Millions, Except per Share Amounts)
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2014
Cash and investments
$376,975
$358,669
$357,524
Total assets
548,633
541,329
515,581
Net property casualty reserves
68,782
64,316
61,612
Financial and hybrid debt
25,466
21,199
19,106
AIG
shareholders’
equity
98,002
100,470
106,898
Total capital
$124,135
$122,280
$126,378
Total assets to shareholders’
equity
5.6x
5.4x
4.8x
Debt to Total capital ratio
(1)
20.5%
17.3%
15.1%
Per Share Data:
Book value per common share
$66.38
$68.62
$77.69
Book
value
per
common
share
ex.
AOCI
$57.87
$64.28
$69.98
Book
value
per
common
share
ex.
AOCI
and
DTA
$45.30
$52.12
$58.23


9
Note: Refer to Appendix included herein for Non-GAAP reconciliations.
1) Includes consolidation, eliminations and other adjustments.
AIG Consolidated Operating Financial Highlights
($ in Millions, Except per Share Amounts)
Full Year 2012
Full Year 2013
Full Year 2014
Operating revenues
$65,379
$61,524
$61,001
Pre-tax operating income:
Commercial Insurance:
Property Casualty
1,681
4,095
4,248
Mortgage Guaranty
9
205
592
Institutional Markets
525
680
670
Total Commercial Insurance
2,215
4,980
5,510
Consumer Insurance:
Retirement
2,801
3,490
3,495
Life
736
806
580
Personal Insurance
199
268
399
Total Consumer Insurance
3,736
4,564
4,474
Total Insurance Operations
5,951
9,544
9,984
Corporate and Other¹
3,987
(154)
(410)
Total Pre-tax operating income
$9,938
$9,390
$9,574
After-tax operating income attributable to AIG
$6,542
$6,650
$6,630
After-tax operating income attributable to AIG per common share
$3.88
$4.49
$4.58
ROE
After-tax
operating
income
ex.
AOCI
7.1%
7.4%
6.9%
ROE
After-tax
operating
income
ex.
AOCI
&
DTA
9.0%
9.3%
8.4%


10
Commercial Insurance


11
Commercial Insurance –
Strategy
Customer
Strategic
Growth
Underwriting
Excellence
Claims
Excellence
Operational
Effectiveness
Capital
Efficiency
Investment
Strategy
Strive to be our
customers’
most
valued insurer by
offering innovative
products, superior
service and
access to an
extensive global
network
Grow our
higher-value
businesses while
investing in
transformative
opportunities
Improve our
business portfolio
through better
pricing and risk
selection by using
enhanced data,
analytics and the
application of
science to deliver
superior risk-
adjusted returns
Improve claims
processes,
analytics and tools
to deliver superior
customer service
and decrease our
loss ratio
Continue
initiatives to
modernize our
technology and
infrastructure;
implement best
practices to
improve speed
and quality of
service
Increase capital
fungibility and
diversification,
streamline our
legal entity
structure,
optimize
reinsurance and
improve tax
efficiency
Increase asset
diversification and
take advantage
of yield-
enhancement
opportunities to
meet our capital,
liquidity, risk and
return objectives
Strategic Levers to Drive Shareholder Value Creation


12
Commercial Insurance –
Diversified Product Suite
General Liability
Commercial Automobile Liability
Workers’
Compensation
Excess Casualty
Crisis Management
Risk Management
Other Customized Structured Programs for
Large Corporate and Multinational Customers
Global Property covers exposures to man-
made and natural disasters, includes
business interruption
Industrial, Energy and Commercial Property
Multinational Property
D&O, E&O
Cyber Security
Fidelity
Employment Practices
Fiduciary Liability
Kidnap and Ransom
Aerospace
Environmental
Political Risk
Trade Credit
Marine
Surety
Protects mortgage investors against the
risk of borrower default related to high
loan to value mortgages
Stable Wrap Products
Structured Settlement and Terminal
Funding Annuities
High Net Worth Products
Corporate-
and Bank-owned
Life Insurance
GICs
Specialty Lines
Casualty
Property
Property Casualty
Mortgage Guaranty
Institutional Markets
Financial Lines


13
AIG
is
ranked
among
the
top
10
most
preferred
commercial
insurance
carriers.
AIG
is
the
#1
commercial
insurer
in
the
U.S.
and
has
an
established
and
growing
position
in
Latin
America.
2
AIG is a recognized leader in the Construction/Builders, Cyber, Directors and Officers, Employment Practices,
Environmental,
Errors
and
Omissions,
Excess
and
Surplus,
General
Liability,
Marine
Ocean,
Medical
Malpractice,
Terrorism,
Umbrella/Excess
Liability,
and
Workers’
Compensation
markets.
AIG is ranked as the #1 insurer of Terrorism, Medical Malpractice, Excess and Surplus, Environmental, Errors and
Omissions
1
and
Mortgage
Guaranty
insurance
3
;
and
the
#2
provider
of
Umbrella/Excess
Liability
and
Cyber
insurance.
1
AIG
is
recognized
as
being
in
the
top
25%
of
insurers
for
handling
of
producers’
global
insurance
needs.
1
AIG is the #1 carrier in the Directors and Officers, Employment Practices Liability Insurance, Umbrella/Excess
Liability
markets
and
is
the
#2
carrier
in
the
Property
market
based
on
policy
counts.
4
AIG
is
the
#1
carrier
in
the
Fiduciary
Liability
market
based
on
premiums.
4
AIG
is
the
largest
nonlife
insurer
in
the
world
by
market
capitalization.
5
AIG
was
ranked
as
the
2
nd
largest
group
in
the
U.S.
surplus
lines
market
in
2013,
and
Lexington
Insurance
Company
was
the
largest
surplus
lines
insurance
carrier
in
the
U.S.
6
Leading Market Positions
Commercial Insurance –
Leading Businesses
1)
According to the 2014 Flaspöhler  Survey, which is based on opinions of over 500 producers on 37 commercial insurance carriers.
2)
As measured by full year 2014 net premiums written. Refer to AIG 2014 10-K for further information.
3)
According to Inside Mortgage Finance as measured by new insurance written as of December 31, 2014.
4)
According to the 2014 RIMS Benchmark Survey.
5)
According to Bloomberg as of March 5, 2015.
6)
According to AM Best in the 2013 Best’s Review Surplus Lines Report.
1
1


14
Commercial Insurance Operations Continue to Be Recognized for Excellence Globally
Commercial Insurance –
Leading Businesses
Business Insurance
2015
Innovation
Award
Unmanned
Aircraft Insurance
UK Captive Review
2015 Innovation in
Fronting Award
UK CIR Magazine
2014 Commercial Insurer
and Specialist Provider of the Year
Awards
MENA Insurance Review
2014 Financial Insurer of
the Year
Insurance Times UK
2014 Insurer Claims Initiative of the
Year Commercial Lines
Global Finance Magazine
2013 Best in Insurance Awards
2013 Best Environmental Liability
Insurer
2014 Advisen Management
Liability Awards
Innovation of the Year: Halliburton
Event Study Endorsement
British Insurance Award
2013 Underwriter of the Year
UK Insurance Claims Award
2013 Innovation of the Year
Australia and New Zealand
Institute of Insurance & Finance
(ANZIIF)
2013 Innovation of the
Year –
CyberEdge
Risk & Försäkring
2013 Insurance Company
of the Year
National Underwriter
2013 #1 Ranking Ocean Marine
Insurer
Trade Finance Magazine
2013 Best Private Insurer (6-time
winner since 1999)
2013 Best Trade Insurer in Asia
(2-time winner since 2007)
GTR Magazine
2013 Best Trade Credit Insurance
Underwriter (for 6
th
Consecutive
Year)
PropertyCasualty360
2013 Best Overall Commercial
Insurance Provider
Best Claim Handler
Best Management Liability Insurer


15
Commercial Insurance –
Overview
Total Operating Revenue
Full Year 2014 –
$28.8 Billion
Total Pre-tax Operating Income
Full Year 2014 –
$5.5 Billion
Property
Casualty
Institutional
Markets
Mortgage
Guaranty
Property
Casualty
Institutional
Markets
Mortgage
Guaranty
87%
9%
4%
77%
12%
11%


16
Commercial Insurance –
Property Casualty Financial Highlights
($ in Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Net premiums written
$20,348
$20,880
$21,020
Net premiums earned
20,848
20,677
20,885
Underwriting loss
(2,270)
(336)
(50)
Net investment income
3,951
4,431
4,298
Pre-tax operating income
$1,681
$4,095
$4,248
Net Premiums Written
FY
2014
$21.0
Billion
Combined Ratios
110.9
101.6
100.2
99.3
95.1
94.2
Property
Specialty
Financial
Lines
Casualty
Americas
EMEA
Asia
Pacific
Continued Improvement in Accident Year Combined Ratios, As Adjusted
Accident Year,
as Adjusted
Calendar Year
24%
18%
22%
36%
65%
25%
10%
80.5
71.9
71.6
68.9
65.4
65.6
16.6
16.1
15.7
16.6
16.1
15.7
13.8
13.6
12.9
13.8
13.6
12.9
0
20
40
60
80
100
120
2012
2013
2014
2012
2013
2014
Loss Ratio
Acquisition Ratio
GOE Ratio


17
Meaningful Remediation of Casualty Lines and Growth in Property
Commercial Insurance –
Property Casualty Product Mix Shift
Property Casualty
Full Year 2010 NPW –
$20.2 Billion
Property Casualty
Full Year 2014 NPW –
$21.0 Billion
Property
Specialty
Financial
Lines
Casualty
Property
Specialty
Financial
Lines
Casualty
16%
17%
18%
49%
24%
18%
22%
36%


18
Strong
growth
in
operating
earnings
reflects
lower
delinquency
rates,
higher
cure
rates,
new business growth and higher persistency.
Volume and quality of new business remain strong despite competitive pressures.
Average FICO of new insurance written in Full Year 2014 was 750.
Average loan-to-value of new insurance written in Full Year 2014 was 92%.
Mortgage Guaranty’s primary insurance subsidiary, United Guaranty Residential
Insurance Company, maintains an S&P rating of A and Moody's rating of Baa1 with
stable outlooks.¹
1) As of the date of this presentation.
Commercial Insurance –
Mortgage Guaranty Financial Highlights
($ in Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Net premiums written
$858
$1,048
$1,024
Underwriting income (loss)
(137)
73
454
Net investment income
146
132
138
Pre-tax operating income
$9
$205
$592
Combined ratio
119.2
90.9
49.8


19
Mortgage
Guaranty’s
Risk
Quality
Index
(RQI)
is
a
proprietary
model
that
uses
over
a
dozen
variables
to
estimate
the
potential for a mortgage to default.
RQI is the key driver in Mortgage Guaranty’s risk-based pricing plan, Performance Premium.
Primary delinquency rate has returned to pre-crisis level due to a combination of strong growth of new business and
proactive management of delinquent book.
* Internal data.
Commercial Insurance –
Mortgage Guaranty Credit Quality of Loans
Mortgage Guaranty Risk Quality Index*
Primary Risk-in-force (RIF) –
$42.1 Billion
Low Quality (uninsurable)
Loan with Average Risk
High Quality
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
and
Prior
6%
4%
8%
5%
2%
2%
6%
17%
26%
24%
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
Vintage
19


20
($ in Millions)
Commercial Insurance –
Institutional Markets Financial Highlights
Reserves & Stable Value Wraps
Assets Under Management
Full Year
2012
Full Year
2013
Full Year
2014
Premiums and
deposits
$774
$991
$3,797
Premiums
458
610
432
Policy fees
102
113
187
Net investment
income
2,066
2,090
1,957
Total operating
revenues
2,626
2,813
2,576
Benefits and
expenses
2,101
2,133
1,906
Pre-tax operating
income
$525
$680
$670
Stable profitability in 2014 as fee income was offset by lower net investment income.
Reserves and assets under management growth driven by strong development of the stable value
wrap business.
$32,095
$36,129
$24,565
$32,320
$56,660
$68,449
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
Dec. 31, 2013
Dec. 31, 2014
Total Reserves
SVW –
AUM


21
Consumer Insurance


22
Consumer Insurance –
Strategy
Customer
Information-
Driven Strategy
Focused
Growth
Operational
Effectiveness
Profitability and
Capital
Management
Investment
Strategy
Strive to be our
customers’
most
valued insurer.
Through our unique
franchise, which
brings together a
broad portfolio of
retirement, life
insurance and
personal insurance
products offered
through multiple
distribution networks,
Consumer Insurance
aims to provide
customers with the
products they need,
delivered through the
channels they prefer.
Utilize customer
insight, analytics
and the application
of science to
optimize customer
acquisition, product
profitability, product
mix, channel
performance and
risk management
capabilities.
Invest in areas
where Consumer
Insurance can grow
profitably and
sustainably. Target
growth in select
markets according to
market size, growth
potential, market
maturity and
customer
demographics.
Simplify processes,
enhance operating
environments, and
leverage the best
platforms and tools
for multiple
operating segments
to increase
competitiveness,
improve service and
product capabilities
and facilitate
delivery of our
target customer
experience.
Deliver solid earnings
through disciplined
pricing, sustainable
underwriting
improvements and
diversification of risk,
and increase capital
efficiency within
insurance entities to
enhance return on
equity.
Maintain a diversified,
high quality portfolio
of fixed maturity
securities that largely
matches the duration
characteristics of
related insurance
liabilities, and pursue
yield-enhancement
opportunities that
meet liquidity, risk
and return objectives.
Distinguish Ourselves in the Markets and Products We Choose.
Be the Provider of Choice Among Our Target Segments and Channels.


23
Focused Growth
Consumer Insurance –
Market Maturity Model
Early Stage Market
Advanced Stage Market
Product
Channel
Customer Segment
Personal
Accident
Travel
Warranty
Auto &
Home
Life
Health
Retirement
Micro
Insurance
Broad Market/
Wholesaling
Career
Agency, IFAs
Public
Agencies
Financial
Services
Sponsors –
including
Brokers, Banks &
Reinsurance
Self-Employed
Employed
Emerging
Banked
Middle
Class
Affluent
High Net
Worth
General
Population


24
1)
As of 3Q14 Year-to-Date. Based on LIMRA rankings for respective periods.
2)
Source –
Non-Life Insurance Statistics, AIG internal analysis (includes Medical products sold by Non-Life Insurance Companies)
3)
Source –
General Insurance Rating Organization of Japan.
Consumer Insurance –
Leading Market Positions
U.S. Life and
Retirement Businesses
1
Personal Insurance
Rank
Metric
3Q14
3Q13
2
2
Total Annuity Sales
1
1
Fixed-Rate Deferred Annuity Sales
3
5
Variable Annuity Sales
7
10
Total Life Issued
8
8
Term Life Sales
12
9
Universal Life Sales
2
2
Total K-12 Assets
3
3
Total 403(b) Assets
U.S.
40% of the Forbes 400 Richest Americans
48% of the American Listed on the
ARTnews
Top 200 Collectors
Japan
Private Client Group
2
nd
in Personal Accident with 20% market
share
2
4
th
in Personal Property with 13% market
share
3


25
Consumer Insurance Operations Continue to Be Recognized for Excellence Globally
Consumer Insurance –
Leading Businesses
Market Tools –
U.S.
2014 Achievement in Customer Excellence
for Life Insurance (ACE Award for
7   Consecutive Year)
DALBAR
U.S.
2014 Annuity Service Excellence Award
(8
Consecutive Year)
2014 #1 Ranking for Annuity Client
Quarterly Statements
(14
Consecutive Year)
2014 Communication Seal for VALIC.com
(3 
Consecutive Year)
2014 Mobile InSIGHT –
Innovations in the
World of Apps Trailblazer Rating (VALIC
Mobile for iPad)
PlanSponsor
Magazine
U.S.
Earned 14 Best-in-Class Awards for
Participant and Plan Sponsor Services for
VALIC in 2014
International
MarCom
Awards
U.S.
2014 Platinum and Gold Awards for
Retirement (34 in total)
Insurance and Financial
Communications
Association
U.S.
2014 Best in Show and Awards of
Excellence for Retirement (4 in total)
Money
Week
Awards
China
AIG Travel –
China Named Best Travel
Insurance Product in 2014
Underwriting
Services
Awards
U.K.
AIG UK Group Travel and Personal Accident
Team of the Year in 2014
Australian Business Awards 2014
ABA100 Winner for Best Technology Product
in 2014
JD
Power
Asia
Pacific
Japan
AIG Japan (AIU, FFM and American
Home)
ranked #1 in
2014 Auto Insurance
Claims Satisfaction survey (for 6
Year)
Reader’s Digest –
Singapore
AIG Singapore Most Trusted Brand Award for
Auto Insurance 2014
Indonesian Insurance Awards
AIG Indonesia Named Best Private General
Insurance 2014
Gaivota de Ouro Insurance Industry
Awards, Seguro
Total
Magazine
Brazil
AIG Brazil Earned Group Life Award
in 2014
AVA
Digital
Awards
U.S.
Earned 4 Platinum Awards in 2015
Travvy
Awards
U.S.
AIG Travel Named Top Travel Insurance
Provider
in 2015
Saigon Liberation
Newspaper Awards
AIG Travel Named Favorite Vietnamese
Brand Award
(9
Consecutive Year)
Motordata Research Consortium –
Malaysia
AIG Malaysia Named Insurer of the
Year 2014
MENA
Insurance
Awards
EMEA
EMEA Consumer Named Most
Innovative Insurer Product in 2014
Business Insurance
2014
Innovation
Award
AIG
Multinational Program Design Tool
World Travel Fair
AIG Travel Named Best Quality Service
Travel Insurance Company
for Travel Accident 2014
th
th
th
th
th
rd


26
1)Premiums and deposits include net premiums written for the Personal Insurance operating segment and premiums and deposits for the
Retirement and Life operating segments.
Consumer Insurance –
Overview
Life
Personal
Insurance
Retirement
Life
Personal
Insurance
Retirement
12%
30%
58%
13%
9%
78%
Premiums and Deposits
Full Year 2014 –
$41.3 Billion
Pre-Tax Operating Income
Full Year 2014 –
$4.5 Billion
1


27
* Retail Mutual Funds.
1) Includes activity related to closed blocks of fixed and variable annuities.
Consumer Insurance –
Retirement Financial Highlights
RMF*
Fixed
Annuities
Group
Retirement
Retirement
Income
Solutions
RMF* and
Advisory Group
Fixed
Annuities
Group
Retirement
Retirement
Income
Solutions
14%
15%
28%
43%
6%
30%
42%
22%
Premiums and Deposits
Full
Year
2014
$24.1
Billion
Assets Under Management
December
31,
2014
$224.2
Billion
($ in Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Premiums and deposits
(1)
$16,159
$23,788
$24,077
Premiums
120
188
287
Policy fees
743
861
1,010
Net investment income
6,502
6,628
6,489
Other income
1,344
1,754
1,998
Total operating revenues
8,709
9,431
9,784
Benefits and expenses
5,908
5,941
6,289
Pre
-
tax operating income
$2,801
$3,490
$3,495


28
1) Includes return on base portfolio. Quarterly results are annualized.
2) Excludes the amortization of sales inducement assets.
Consumer Insurance –
Retirement –
Base Yields and Spreads
Trend in base yields reflects the reinvestment of cash flows at yields lower than the overall portfolio rate.
Management remains focused on actions to reduce the cost of funds in order to support base spreads. In the fourth quarter, cost of funds
continued to benefit from active management of crediting rates, disciplined new business pricing and the run-off of older business with
crediting rates generally higher than the overall cost of funds.
5.24%
5.25%
5.11%
5.06%
5.03%
5.10%
5.11%
5.00%
4.92%
4.96%
4.80%
5.00%
5.20%
5.40%
4Q13
1Q14
2Q14
3Q14
4Q14
2.91%
2.85%
2.83%
2.81%
2.80%
3.05%
3.02%
3.03%
2.99%
2.98%
2.00%
2.50%
3.00%
3.50%
4Q13
1Q14
2Q14
3Q14
4Q14
2.33%
2.40%
2.28%
2.25%
2.23%
2.05%
2.09%
1.97%
1.93%
1.98%
1.00%
1.50%
2.00%
2.50%
3.00%
4Q13
1Q14
2Q14
3Q14
4Q14
Fixed Annuities
Group Retirement
Base Net Investment Spreads
Cost of Funds
Base Yields
1
2
1


29
Individual variable annuities represented 17% of total reserves at September 30, 2014 for AIG’s U.S. life insurance companies.
AIG significantly improved its industry ranking since 2009; remaining growth opportunity in variable annuities due to market
share of only 8.0%.
Disciplined pricing and de-risked benefits: VIX indexing of rider fees, volatility control funds, mandatory asset allocation to fixed
accounts.
Sales of index annuities with living benefits diversifies AIG’s guaranteed income offerings.
* Source: LIMRA VA Sales report. VA industry sales data reported
herein excludes Employer Plan sales and internal exchange sales.
1) Excludes $3.9 billion of AUM at VALIC with GMWB guarantees.
2) De-Risked Benefits: Features on contracts issued since 2010 (VIX indexing/volatility control fund in 2012).
3) Pre-2010 Partially De-Risked Benefits: Due to actual policyholder election of extension offers to-date.
Consumer Insurance –
Retirement –
Individual Variable Annuities
Industry Retail Variable Annuity Sales*
Account Value by GMWB Guarantee
at
12/31/14
(1)
$30.8
Billion
Unique Opportunity for AIG
3Q YTD 2014
%
Change
3Q YTD 2013
Company
($ in millions)
Rank
Sales
Rank
Sales
Jackson National
1
18,413
19%
1
15,461
Lincoln Financial Group
2
9,326
(9%)
2
10,304
Prudential Financial
3
7,361
(16%)
3
8,811
AEGON/Transamerica
4
7,207
20%
5
6,011
AIG
5
6,816
16%
6
5,901
AXA Equitable
6
5,457
(1%)
7
5,498
Nationwide
7
4,538
11%
8
4,106
MetLife
8
3,868
(51%)
4
7,864
Ameriprise
9
3,521
(7%)
9
3,768
Pacific Life
10
3,288
0%
10
3,290
All Others
19,045
(2%)
19,369
Industry
88,841
(2%)
90,383
De-Risked
Benefits
Early
Benefits
Revised
Benefits³
6%
14%
80%
2


30
$916.6
$1,000.7
Whole Life
Term Life
Health
Other
Universal
Life
U.S.
Japan
1) Includes the acquisition of Ageas Protect.
Consumer Insurance –
Life Financial Highlights
Decline
in
pre-tax
operating
income
in
2014
primarily
reflected
an
$104
million
addition
to
reserves
for
IBNR
death
claims and lower net investment income.
22%
26%
20%
7%
25%
54%
46%
$890.8
$906.2
$25.8
$94.5
$800
$850
$900
$950
$1,000
$1,050
2013
2014
Domestic
International
New Business Sales
Full
Year
2014
$461
Million
Gross Life Insurance In-Force
End of Period, $ in Billions
($ in Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Premiums
and deposits
$4,864
$4,862
$4,806
Premiums
2,804
2,737
2,679
Policy fees
1,370
1,391
1,443
Net investment income
2,283
2,269
2,199
Total operating revenues
6,457
6,397
6,321
Benefits and expenses
5,721
5,591
5,741
Pre-tax operating income
$736
$806
$580
1


Consumer Insurance –
Personal Insurance Financial Highlights
Net Premiums Written
FY
2014
$12.4
Billion
Combined Ratios
($ in Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Net premiums written
$13,302
$12,700
$12,412
Net premiums earned
13,103
12,377
11,970
Underwriting income (loss)
(278)
(187)
5
Net investment income
477
455
394
Pre-tax operating income
$199
$268
$399
Accident Year,
as Adjusted
Calendar Year
102.1
101.5
99.9
99.3
102.1
99.5
Accidental
and Health
Personal
Lines
Americas
EMEA
Asia
Pacific
59.3
56.8
54.2
56.5
57.4
53.8
25.3
26.2
27.2
25.3
26.2
27.2
17.5
18.5
18.5
17.5
18.5
18.5
0
20
40
60
80
100
120
2012
2013
2014
2012
2013
2014
Loss Ratio
Acquisition Ratio
GOE Ratio
44%
56%
31%
17%
52%
31


32
Balance Sheet and Other


33
Credit Ratings
Capital Structure
($ in Billions, Except per Share Data)
1)
Includes AIG Notes, Bonds, Loans and Mortgages Payable, and AIG Life Holdings, Inc. (AIGLH) Notes and Bonds Payable and junior subordinated debt.
2)
Excludes
$1.2
billion
aggregate
principal
amount
of
3.875%
Notes
due
2035
and
$800
million
aggregate
principal
amount
of
4.375%
Notes
due
2055
issued in January 2015.
3)
Strong Capital Position
As of the date of this presentation, all ratings have stable
outlooks, except for Fitch which has positive outlooks.
For Non-Life Insurance Companies FSR and Life Insurance
Companies FSR, ratings only reflect those of the core insurance
companies.
$124.1
$122.3
Ratios:
2012
2013
2014
Hybrids/ Total capital
7.6%
4.5%
1.9%
Financial debt/ Total capital
12.9%
12.8%
13.2%
Financial debt and Hybrids/
Total capital
20.5%
17.3%
15.1%
Risk Based Capital Ratios
(3)
Year End
Domestic Life
Insurance
Companies
Domestic Non-Life
Insurance
Companies
2013
568% (CAL)
416% (ACL)
2014
534% (CAL)
432% (ACL)
S&P
Moody’s
Fitch
AM Best
AIG –
Senior
Debt
A-
Baa1
BBB+
NR
AIG Non-Life –
FSR
A+
A1
A
A
AIG Life –
FSR
A+
A2
A+
A
$126.4
1
2
$98.7
$101.1
$107.3
$16.1
$15.7
$16.6
$9.4
$5.5
$2.5
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2014
Total Equity
Financial Debt
Hybrids
The
inclusion
of
RBC
measures
is
intended
solely
for
the
information
of
investors
and
is
not
intended
for
the
purpose
of
ranking
any
insurance
company
or for use in connection with any marketing, advertising or promotional activities. ACL is defined as Authorized Control Level and CAL is defined as
Company Action Level. RBC ratio for Domestic Life Insurance Companies excludes holding company, AGC Life Insurance Company.


34
AIG Parent Liquidity
($ in Billions)
Insurance Company Cash Distributions
($ in Millions)
1)
Excludes
an
additional
$1.1
billion
of
distributions
of
fixed
maturity
securities
in
2014.
Additional
dividends
declared
in
4Q14
and
paid
in
1Q15
were
$2.8 billion ($2.2 billion for Life Insurance Companies, which included $2.0 billion of fixed maturity securities, and $600 million for Non-Life
Insurance Companies).
2)
Reflects full year 2014 net tax sharing payments from insurance businesses of $1.0 billion. The tax sharing payments may be subject to further
adjustment in future periods. Also includes $2.9 billion allocated toward future maturities of liabilities and contingent liquidity stress needs of the Direct
Investment book and Global Capital Markets as of December 31, 2014. December 31, 2014 balance excludes $2.0 billion debt issuance in January 2015.
Financial Flexibility –
A Source of Strength
$8,286
(1)
$8,671
$4,349
$13.1
$9.8
(2)
$1,496
$4,238
$1,834
$2,853
$4,433
$6,452
FY 2012
FY 2013
FY 2014
Life Insurance Companies
$10.2
$5.1
$3.0
$4.7
Dec. 31, 2013
Dec. 31, 2014
Cash & Short-term Investments
Non-Life Insurance Companies
Unencumbered Fixed Maturity Securities


35
AIG Continues to Have Substantial Deferred Tax Assets That Are Available to
Offset Future Tax Obligations
Deferred Tax Asset Overview
As of 12/31/13
As of 12/31/14
($ in Billions)
Type
Gross
Attributes
Deferred
Tax Asset
Gross
Attributes
Deferred
Tax Asset
Utilization/Expiration
Net Operating Loss
Carryforwards
Non-Life
& Life
$35.8
$12.5
$29.4
$10.3
Utilize against Non-Life Insurance
Companies, Corporate & Other and 35%
of
Life
Insurance
Companies’
income
2028–2031 Expiration
Capital Loss
Carryforwards
Valuation Allowance
Life
$1.4
$0.5
($0.5)
Capital loss carryforward fully utilized
in 2014
Foreign
Tax Credits
General
$5.3
$5.9
Utilize against 65% of Life Insurance
Companies income
2016–2023 Expiration
Subtotal –
U.S. Tax
Attributes
17.8
16.2
Other Deferred Tax
Assets/(Liabilities)
3.4
2.5
Net Deferred Tax
Assets
$21.2
$18.7


36
Business Mix Shifts Away from Long-Tail Casualty Lines and Accelerated Commutation of
Legacy Portfolios (Especially 2004 and Prior) Are Expected to Also Reduce Reserve Variability
Note: Allocation by accident year for illustration purposes only
and subject to change. Net reserves presented above are shown
before the effect of a $3.1 billion loss reserve discount. Net loss reserves for the Non-Life Insurance Companies includes Property
Casualty,
Personal
Insurance,
Mortgage
Guaranty
and
run-off
Non-Life
Insurance
Companies’
businesses.
Reserves –
Non-Life Insurance Businesses
Net Reserves by Accident Year
$64.7 Billion at December 31, 2014
Business mix shift to shorter-tail lines,
expected to reduce net reserves
54% of reserves is from business that
has been substantially
re-underwritten (i.e. post 2011)
Reduction in outstanding loss reserves
for long-tail reserve segments expected
to reduce reserve variability
2004
and Prior
2005–2007
2008–2010
2011–2014
17%
13%
16%
54%


37
1) Includes intercompany invested assets that are eliminated in consolidation.
Non-Life Insurance Companies –
Invested Assets
Total Portfolio Composition
Bond
Portfolio
$94.7
Billion
by Agency Credit Rating
Total
Cash
&
Invested
Assets
as
of
December
31,
2014
$121.8
Billion
(1)
Corporate
debt
Non-U.S.
Governments
U.S.
Governments
States
municipalities,
and political
subdivisions
Cash and
short-term
investments
Loans
Other
invested
assets
Equities
CDO/ABS
RMBS
CMBS
AAA
AA
A
BBB
Not
Rated
BB
B
<B
2%
6%
4%
9%
6%
4%
18%
1%
11%
29%
20%
27%
25%
15%
3%
2%
8%
<1%
10%


38
1) Includes intercompany invested assets that are eliminated in consolidation.
2) Excludes $4.3 billion of fixed maturity securities for which no NAIC Designation is available because they are not held in legal entities
within
Life
Insurance
Companies
that
require
a
statutory
filing.
A
significant
portion
of
instruments
with
below
investment
grade
credit
ratings from rating agencies are comprised of non-agency RMBS, most of which are rated higher when using the NAIC’s cash flow
based evaluation approach comparing book value to expected recoveries.
Life Insurance Companies –
Invested Assets
Total Portfolio Composition
Bond
Portfolio
$167.3
Billion
Total
Cash
&
Invested
Assets
as
of
December
31,
2014
$202.8
Billion
(1)
Corporate
debt
RMBS
CMBS
CDO/
ABS
Other
invested
assets
Loans
Cash and
short-term
investments
Non-U.S.
Governments
U.S. Governments
States,
municipalities,
and political
subdivisions
AAA
AA
A
BBB
BB
B
<B
Not
Rated
NAIC 1
NAIC 2
NAIC 3
NAIC 4
NAIC 5 & 6 –
1%
Not Rated
By Agency Credit Rating
By NAIC Ratings
(2)
12%
5%
5%
6%
10%
1%
3%
1%
4%
53%
12%
11%
24%
39%
4%
2%
8%
<1%
54%
38%
3%
2%
2%


39
(As of December 31, 2014)
1)
The DIB consists of a portfolio of assets and liabilities held directly by AIG Parent in the MIP and certain non-derivative assets and
liabilities of AIGFP. The DIB and GCM are included in Other Operations in AIG’s Consolidated Balance Sheet.
2)
The overall hedging activity for the assets and liabilities of the DIB is executed by GCM. The value of hedges related to the
non-derivative assets and liabilities of AIGFP in the DIB is included within the assets, liabilities and operating results of GCM
and is not included within the DIB assets, liabilities or operating results.
Direct Investment Book and Global Capital Markets
($ in Billions)
Direct Investment Book¹
Global Capital Markets¹
Assets
$15.1
$4.5
Liabilities
9.7
3.1
Net Asset Value
$5.4
$1.4
($ in Billions)
Legacy Matched                            
Assets & Liabilities
Third-Party
Derivatives
Notional
--
$45
Multi-
Sector
Corporate
Arbitrage
$1
$84
$3
$2
Weighted Average
Life (Years)
--
8.5
4.7
2.7
8.4
8.3
Strategy
Assets managed to ensure
liabilities can be met as
they come due, even under
stress scenarios
Primarily hedges of
DIB assets and
liabilities          
Bulk of risk related to
interest rates, foreign
exchange and
equities has been
hedged
Remaining credit
risk viewed as
attractive risk-
reward
In July 2014,
terminated
additional
Corporate Arbitrage
CDSs with a
notional amount of
$9 billion
Since 3Q 2012,
notional value of
$16 billion has
been novated to
Institutional
Markets
“Clearing house”
for
operating company
hedging and risk
management needs
Increase of $38
billion during Q4
2014 is due to
additional hedging
and continued
centralization of
existing derivatives
activity related to
the operating
companies
Stable Value                      
Wraps
Go Forward               
Hedging Platform
Market Derivatives
(2)
Legacy AIGFP                   
CDS Portfolio
AIG Hedging &


40
Appendix –
Non-GAAP Measures


41
Operating
revenue
excludes
Net
realized
capital
gains
(losses),
Aircraft
leasing
revenues,
income
from
legal
settlements
(included
in
Other
income for GAAP purposes) and changes in fair values of fixed maturity securities designated to hedge living benefit liabilities, net if interest
expense (included in Net investment income for GAAP purposes).
Book
Value
Per
Share
Excluding
Accumulated
Other
Comprehensive
Income
(AOCI)
and
Book
Value
Per
Share
Excluding
AOCI
and
DTA (Deferred Tax Assets)
are used to show the amount of our net worth on a per-share basis. We believe these measures are useful to
investors because they eliminate the effect of non-cash items that can fluctuate significantly from period to period, including changes in fair
value of our available for sale securities portfolio, foreign currency translation adjustments and U.S. tax attribute deferred tax assets. Book
Value
Per
Share
Excluding
AOCI
is
derived
by
dividing
Total
AIG
shareholders’
equity,
excluding
AOCI,
by
Total
common
shares
outstanding.
Book
Value
Per
Share
Excluding
AOCI
and
DTA
is
derived
by
dividing
Total
AIG
shareholders’
equity,
excluding
AOCI
and
DTA,
by
Total
common shares outstanding.
After-tax
operating
income
attributable
to
AIG
is
derived
by
excluding
the
following
items
from
net
income
attributable
to
AIG:
General
operating
expenses,
operating
basis,
is
derived
by
making
the
following
adjustments
to
general
operating
and
other
expenses:
include (i) loss adjustment expenses, reported as policyholder benefits and losses incurred and (ii) investment expenses reported as net
investment income, and exclude (i) advisory fee expenses, (ii) non-deferrable insurance commissions, (iii) direct marketing and acquisition
expenses, net of deferrals, (iv) legal reserves related to legacy crisis matters and (v) other expense related to retroactive reinsurance
agreement. We use general operating expenses, operating basis, because we believe it provides a more meaningful indication of our ordinary
course of business operating costs.
Glossary of Non-GAAP Financial Measures
AIG
income and loss from divested businesses, including:
gain on the sale of International Lease Finance Corporation
(ILFC); and
certain post-acquisition transaction expenses incurred by
AerCap Holdings N.V. (AerCap) in connection with its
acquisition of ILFC and the difference between expensing
AerCap’s maintenance rights assets over the remaining
lease term as compared to the remaining economic life of
the related aircraft and related tax effects;
legacy tax adjustments primarily related to certain changes in
uncertain tax positions and other tax adjustments; and
legal reserves and settlements related to legacy crisis matters,
which include favorable and unfavorable settlements related to
events leading up to and resulting from our September 2008
liquidity crisis and legal fees incurred as the plaintiff in
connection with such legal matters.
deferred income tax valuation allowance releases and charges;
changes
in
fair
value
of
fixed
maturity
securities
designated
to
hedge
living benefit liabilities (net of interest expense);
changes in benefit reserves and deferred policy acquisition costs (DAC),
value of business acquired (VOBA), and sales inducement assets (SIA)
related to net realized capital gains and losses;
other
income
and
expense
net,
related
to
Corporate
and
Other
run-off
insurance lines; loss on extinguishment of debt;
net realized capital gains and losses;
non-qualifying
derivative
hedging
activities,
excluding
net
realized
capital
gains and losses;
income or loss from discontinued operations;


42
Pre-tax operating income and loss
is derived by excluding the following items from pre-tax income and loss:
Glossary of Non-GAAP Financial Measures (continued)
Commercial
Insurance:
Institutional
Markets;
Consumer
Insurance:
Retirement
and
Life
Pre-tax operating income
is derived by excluding the following items from pre-tax income:
Premiums and deposits:
includes direct and assumed amounts received and earned on traditional life insurance policies, group benefit policies and life-
contingent payout annuities, as well as deposits received on universal life, investment-type annuity contracts and mutual funds.
Commercial Insurance: Property Casualty and Mortgage Guaranty; Consumer Insurance: Personal Insurance
Corporate and Other
net gain or loss on sale of divested businesses, including:
gain on the sale of ILFC and
certain post-acquisition transaction expenses incurred by AerCap in
connection with its acquisition of ILFC and the difference between
expensing
AerCap’s
maintenance
rights
assets
over
the
remaining lease
term as compared to the remaining economic life of the related aircraft
and our share of AerCap’s income taxes
Certain legal reserves and settlements related to legacy crisis matters
described above
Results from discontinued operations are excluded from all of these measures.
changes in fair values of fixed maturity securities designated to hedge living benefit liabilities (net of interest expense);
net realized capital gains and losses;
changes
in
benefit
reserves
and
DAC,
VOBA
and
SIA
related
to
net
realized
capital
gains
and
losses;
legal settlements related to legacy crisis matters described above.
loss on extinguishment of debt
net realized capital gains and losses
changes in benefit reserves and DAC, VOBA and SIA related
to net realized capital gains and losses
income and loss from divested business, including Aircraft Leasing
Pre-tax
operating
income:
includes
both
underwriting
income
and
loss
and
net
investment
income,
but
excludes
net
realized
capital
gains
and
losses,
other
income
and
expense
net
and
legal
settlements
related
to
legacy
crisis
matters
described
above.
Underwriting
income
and
loss
is
derived
by
reducing
net
premiums
earned
by
losses
and
loss
adjustment
expenses
incurred,
acquisition
expenses
and
general
operating
expenses.
Ratios:
We,
along
with
most
property
and
casualty
insurance
companies,
use
the
loss
ratio,
the
expense
ratio
and
the
combined
ratio
as
measures
of
underwriting
performance.
These
ratios
are
relative
measurements
that
describe,
for
every
$100
of
net
premiums
earned,
the
amount
of
losses
and
loss
adjustment
expenses,
and
the
amount
of
other
underwriting
expenses
that
would
be
incurred.
A
combined
ratio
of
less
than
100
indicates
underwriting
income
and
a
combined
ratio
of
over
100
indicates
an
underwriting
loss.
The
underwriting
environment
varies
across
countries
and
products,
as
does
the
degree
of
litigation activity, all of which affect such ratios. In addition, investment returns, local taxes, cost of capital, regulation,
product type and competition can have
an effect on pricing and consequently on profitability as reflected in underwriting income and associated ratios.
Accident
year
loss
and
combined
ratios,
as
adjusted:
both
the
accident
year
loss
and
combined
ratios,
as
adjusted,
exclude
catastrophe
losses
and
related
reinstatement
premiums,
prior
year
development,
net
of
premium
adjustments,
and
the
impact
of
reserve
discounting.
Catastrophe
losses
are
generally weather
or seismic events having a net impact in excess of $10 million each.


43
Non-GAAP Reconciliation –
Operating Revenues
Total Operating Revenues
(In Millions)
Full Year 2012
Full Year 2013
Full Year 2014
Total operating revenues
$65,379
$61,524
$61,001
Reconciling Items:
Changes in fair values of fixed maturity securities designated to
living benefit liabilities, net of interest expense
37
(161)
260
Net realized capital gains
1,086
1,939
739
Income from divested businesses
4,502
4,420
1,602
Legal settlements related to legacy crisis matters
210
1,152
804
Total revenues
$71,214
$68,874
$64,406


44
Non-GAAP Reconciliation –
Pre-tax and After-tax Operating Income
Pre-tax and After-tax Operating Income
(In Millions, Except Per Share Data)
Full Year 2012
Full Year 2013
Full Year 2014
Pre-tax income from continuing operations
$2,891
$9,368
$10,501
Adjustments to arrive at Pre-tax operating income:
Changes in fair values of fixed maturity securities designated to hedge living benefit
liabilities, net of interest expense
(37)
161
(260)
Changes in benefit reserves and DAC, VOBA and SIA related to net
realized capital
gains (losses)
1,213
1,608
217
Other (income) expense –
net
72
Loss on extinguishment of debt
32
651
2,282
Net realized capital (gains) losses
(1,086)
(1,939)
(739)
(Income) loss from divested businesses, including gain on sale of ILFC
6,411
177
(2,169)
Legal settlements related to legacy crisis matters
(210)
(1,152)
(804)
Legal reserves related to legacy crisis matters
754
444
546
Non-qualifying derivative hedging gains, excluding net realized capital gains
(30)
Pre-tax operating income
$9,938
$9,390
$9,574
Net income attributable to AIG
$3,438
$9,085
$7,529
Adjustments to arrive at After-tax operating income (amounts net of tax):
Uncertain tax positions and other tax adjustments
543
791
59
Deferred income tax valuation allowance releases
(1,911)
(3,237)
(181)
Changes in fair values of fixed maturity securities designated to hedge living benefit
liabilities, net of interest expense
(24)
105
(169)
Changes in benefit reserves and DAC, VOBA and SIA related to net
realized capital
gains (losses)
789
1,148
141
Other (income) expense –
net
47
Loss on extinguishment of debt
21
423
1,483
Net realized capital (gains) losses
(687)
(1,285)
(470)
(Income) loss from discontinued businesses
(1)
(84)
50
(Income) loss from divested businesses, including gain on sale of ILFC
4,039
117
(1,462)
Legal reserves (settlements) related to legacy crisis matters
353
(460)
(350)
Non-qualifying derivative hedging gains, excluding net realized capital gains
(18)
After-tax operating income
$6,542
$6,650
$6,630
After-tax operating income per diluted share
$3.88
$4.49
$4.58


45
Non-GAAP Reconciliation –
Book Value Per Share and Return On Equity
Book Value Per Common Share ($ in Millions, Except Per Share Data)
Dec. 31, 2011
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2014
Total AIG shareholders’
equity (a)
$101,538
$98,002
$100,470
$106,898
Less: Accumulated other comprehensive income (AOCI)
(6,481)
(12,574)
(6,360)
(10,617)
Total AIG shareholders’
equity, excluding AOCI (b)
95,057
85,428
94,110
96,281
Less: Deferred tax assets (DTA)*
(20,007)
(18,549)
(17,797)
(16,158)
Total AIG shareholders’
equity, excluding AOCI and DTA (c)
75,050
$66,879
$76,313
$80,123
Total common shares outstanding (d)
1,896.8
1,476.3
1,464.1
1,375.9
Book value per share (a÷d)
$53.53
$66.38
$68.62
$77.69
Book value per share, excluding AOCI (b÷d)
$50.11
$57.87
$64.28
$69.98
Book value per share, excluding AOCI and DTA (c÷d)
$39.57
$45.30
$52.12
$58.23
Return On Equity (ROE) Computations ($ in Millions)
Twelve Months Ended
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2014
Actual or annualized net income attributable to AIG (a)
$3,438
$9,085
$7,529
Actual or annualized after-tax operating income (b)
$6,542
$6,650
$6,630
Average AIG shareholders’
equity (c)
101,873
98,850
105,589
Less: Average AOCI
(9,718)
(8,865)
(9,781)
Average AIG shareholders’
equity, excluding average AOCI (d)
92,155
89,985
95,808
Less: Average DTA
(19,250)
(18,150)
(16,611)
Average AIG shareholders’
equity, excluding average AOCI and DTA (c)
$72,905
$71,835
$79,197
ROE (a÷c)
3.4%
9.2%
7.1%
ROE –
after-tax operating income, excluding AOCI (b÷d)
7.1%
7.4%
6.9%
ROE –
after-tax operating income, excluding AOCI and DTA (b÷c)
9.0%
9.3%
8.4%


46
Property Casualty Accident Year Combined Ratio, As Adjusted
Full Year 2012
Full Year 2013
Full Year 2014
Loss ratio
80.5
71.9
71.6
Catastrophe losses and reinstatement premiums
(10.9)
(3.4)
(2.9)
Prior year development net of premium adjustments
(1.2)
(1.5)
(2.8)
Net reserve discount benefit (change)
0.5
(1.6)
(0.3)
Accident year loss ratio, as adjusted
68.9
65.4
65.6
Acquisition ratio
16.6
16.1
15.7
General operating expense ratio
13.8
13.6
12.9
Expense ratio
30.4
29.7
28.6
Combined ratio
110.9
101.6
100.2
Catastrophe losses and reinstatement premiums
(10.9)
(3.4)
(2.9)
Prior year development net of premium adjustments
(1.2)
(1.5)
(2.8)
Net reserve discount benefit (charge)
0.5
(1.6)
(0.3)
Accident year combined ratio, as adjusted
99.3
95.1
94.2
Non-GAAP Reconciliation –
Accident Year Combined Ratio, as Adjusted
Personal Insurance Accident Year Combined Ratio, As Adjusted
Full Year 2012
Full Year 2013
Full Year 2014
Loss ratio
59.3
56.8
54.2
Catastrophe losses and reinstatement premiums
(3.0)
(0.7)
(1.1)
Prior year development net of premium adjustments
0.2
1.3
0.7
Accident year loss ratio, as adjusted
56.5
57.4
53.8
Acquisition ratio
25.3
26.2
27.2
General operating expense ratio
17.5
18.5
18.5
Expense ratio
42.8
44.7
45.7
Combined ratio
102.1
101.5
99.9
Catastrophe losses and reinstatement premiums
(3.0)
(0.7)
(1.1)
Prior year development net of premium adjustments
0.2
1.3
0.7
Accident year combined ratio, as adjusted
99.3
102.1
99.5


Non-GAAP Reconciliation –
Premiums and Deposits
Retirement Premiums
and Deposits
($ in Millions)
Year Ended December 31,
2012
2013
2014
Premiums and Deposits
$16,048
$23,729
$24,023
Deposits
(16,203)
(23,690)
(23,903)
Other
275
149
167
Premiums
$120
$188
$287
Consumer Premiums and Deposits
($ in Millions)
Year Ended December 31,
2014
Total Retirement Premiums and Deposits
$24,077
Total Life Premiums and Deposits
4,806
Net Premiums Written for Personal Insurance
12,412
Total Premiums and Deposits
$41,295
Life Premiums and
Deposits
($ in Millions)
Year Ended December 31,
2012
2013
2014
Premiums and Deposits
$4,864
$4,862
$4,806
Deposits
(1,531)
(1,541)
(1,532)
Other
(529)
(584)
(595)
Premiums
$2,804
$2,737
$2,679
Institutional Markets
Premiums and Deposits
($ in Millions)
Year Ended December 31,
2012
2013
2014
Premiums and Deposits
$774
$991
$3,797
Deposits
(289)
(354)
(3,344)
Other
(27)
(27)
(21)
Premiums
$458
$610
$432
47


American
International
Group,
Inc.
(AIG)
is
a
leading
global
insurance
organization
serving
customers
in
more
than
100
countries
and
jurisdictions.
AIG
companies
serve
commercial,
institutional,
and
individual
customers
through
one
of
the
most
extensive
worldwide
property-casualty
networks
of
any
insurer.
In
addition,
AIG
companies
are
leading
providers
of
life
insurance
and
retirement
services
in
the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig | Twitter: @AIG_LatestNews | LinkedIn: http://www.linkedin.com/company/aig
AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our
website
at
www.aig.com.
All
products
and
services
are
written
or
provided
by
subsidiaries
or
affiliates
of
American
International
Group,
Inc.
Products
or
services
may
not
be
available
in
all
countries,
and
coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines
insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.